Introduction
Welcome to Skylink Rope Access. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us, request a quote, or use our services, we may collect personal details such as your name, email address, phone number, and business address.
- Usage Data: We collect information on how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit. This helps us improve our website and services.
- Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can disable cookies through your browser settings, but this may affect the functionality of our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to respond to your inquiries, provide quotes, and deliver our rope access services.
- To Improve Our Website: Usage data helps us understand how our website is used and identify areas for improvement.
- To Communicate with You: We may use your contact information to send you updates, newsletters, or promotional materials. You can opt out of these communications at any time.
- To Ensure Safety and Compliance: We use your information to ensure that our operations comply with legal and regulatory requirements and to maintain the safety and security of our services.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services or comply with the law. We may share your information with trusted third parties who assist us in operating our website and conducting our business, provided that they agree to keep this information confidential.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, encryption, and regular security assessments.
Your Rights
You have the right to:
- Access Your Information: You can request a copy of the personal information we hold about you.
- Correct Your Information: You can ask us to correct any inaccurate or incomplete information.
- Delete Your Information: You can request that we delete your personal information, subject to certain legal restrictions.
- Object to Processing: You can object to the processing of your personal information in certain circumstances.
- Withdraw Consent: If you have given us consent to process your information, you can withdraw this consent at any time.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will take effect immediately upon posting.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Skylink Rope Access
Email: info@skylinkaccess.com
Phone: 07772 438508
Address: 11-13 Hockerill Street Bishop’s Stortford, Hertfordshire, CM23 2DH
Thank you for choosing Skylink Rope Access. We value your privacy and are committed to protecting your personal information.